FAQ

  • chevron_rightFAQs
    What is a Community Association?
    It is a mandatory, non-stock, non-profit, corporation. The purpose of your Association is the preservation of economic value within your community, architectural controls and deed restrictions. In addition, your Association provides quality of life services that may include recreational activities, social programming, and maintenance of the common area. A Board of Directors, elected by you and other owners, operating under the legal documents, which established the Association, governs your Association . In order to meet its required duties, your Association is empowered to enforce the provisions of the community documents, as well as collect necessary fees and assessments to sustain services.
     
    What are "Deed Restrictions" and Why Do We Have Them?
    Deed restrictions are important rules governing your responsibilities as a member of your Association. They are also created to protect your rights as a homeowner. The architectural controls are not established to stifle creativity, but rather to assure that integrity of the original community design is preserved . Most homeowners move into a community because they approve of its architectural style and general appearances. Deed restrictions help ensure your community will always remain as nice as the day you moved there. You should have been furnished with a copy of the CC&R's and By-Laws (which contain all restrictions) before or during the closing of your property. If you have not received a copy and would like to, please be informed that these documents are uploaded onto the Association's website.
     
    May I Make Improvements To My Property?
    Yes, in general you may do whatever you desire to the interior of your house (so long as there are no structural alterations). For exterior changes to your home (depending on the nature of change) the Association usually has one or more committees charged with approval responsibility. This will involve submitting a modification request to the approving Association entity (Architectural Review Committee or Board of Directors). This approval assures not only the beauty of your home, but also a consistency within the community. The ARC application and guidelines are available from your manager or on the Association's website.
     
    What Can The Association Do to Correct a Violation of The Deed Restrictions?
    Enforcement remedies are granted to the Association by the governing legal documents and each Board of Directors adopts an enforcement policy containing specific courses of action. Generally, violations are sited during routinely scheduled inspections of the community. Based upon a policy established by your Board of Directors, violation notices are sent to residents of the violation dwelling asking their cooperation in correcting the problem. If the violation is not corrected within the time frame specified, the Association may hire someone to correct the violation and charge the property owner with the costs to cure or the Association may hire an attorney and file suit against the owner. The Board of Directors has the responsibility and the duty to enforce deed restrictions. This is not optional.
     
    How Much is the Assessment and What is it Spent For?
    The assessment for your community is set on an annual basis. Your Board of Directors approves a budget for the Association based on operating history, an evaluation of the needs of the community and adequate reserves. Depending upon specific needs of your community, assessments are used for various services that may include security services, trash pick-up, landscape contracting, audit, insurance, maintaining recreational facilities as well as the accounting and administration of the Association. The current Annual Operating Budget is on the Association's website.
     
    What Happens if Someone Doesn't Pay The Assessment?
    Assessments are the lifeblood of your Association and as such, are secured by a lien on each property. If not paid, they are subject to interest, collection costs and ultimately may be foreclosed upon by the Association. If the Association must spend its time and money to collect your assessment, it will harm the Association and eventually all other owners.
     
    What if I Have A Question Regarding My Charges?
    Unless there is an emergency, it is best to address your concerns in writing to Waccamaw Management at info@waccamawmanagement.com. If you have supporting documentation, canceled checks, etc. include front and back copies of these with your correspondence. If time is of the essence, you may contact Waccamaw Management's Customer Care Center at (843) 237-9551.
     
    Does My Mortgage Company Pay My Assessments?
    Most mortgage companies no longer escrow for annual assessments. Do not assume that they do. Before sending your statement to them, call and verify if they escrow for your homeowner's assessment. It is your responsibility to make sure assessments are paid timely.
     
    What Can I Do To Help My Association?
    Our goal is to use the Association to build a community. Community building requires active participation and involvement. Become involved. Serve on the Board. Head up a committee or lend your talent where it will be most useful.
  • chevron_rightHow Do I Make My Monthly Assessment Payments?
    ASSESSMENT PAYMENT OPTIONS
     
    Please make sure your Account Number, as shown on your coupon, is used as reference in all forms of payment.  All payments must be made payable to your Association.  Please ensure all account numbers are entered correctly for online payments.  Incorrect numbers will result in returned payment fees, late fees, etc. being charged to the homeowner’s account.
     
    Coupon Payment / Check
     
    You may pay by check. Please make your check payable to your Association as shown on your payment coupon and include the proper coupon with your mailing to avoid delays in processing your payment. Please write your Account Number in the memo portion of your check.  Mail all payments to:
     
    Your Association’s Name
    PO Box 66241
    Phoenix, AZ 85082-6241
     
    Draft Authorization
     
    An Authorization Agreement for Pre-Arranged Payments (ACH Debits) may be obtained by emailing info@waccamawmanagement.com. You may mail, email or fax the completed form and a voided check to:
     
    Waccamaw Management
    PO Box 2308
    Pawleys Island, SC 29585
    Fax: (843) 235-9538
     
    Online Payments
     
    For your convenience, you are able to make your assessment payments online by credit card or E-Check. Simply register and login to TownSq (https://app.townsq.io/login), access the dropdown menu under your name, click on Accounts, and follow the prompts for completing an online payment. Please note that a convenience fee will apply to payments made online.
     
    Owner Bill Pay / Online Banking
     
    Please make payment at least 15 days in advance to avoid delays in the processing of your payment.  Since coupons are not mailed with the payment, please ensure payments through your personal banking service include the following:
     
    ·         Your Account Number (as indicated on your payment coupon)
    ·         Correct Payment Amount
    ·         Payable to your Association
    ·         Mailing Address of Processing Center (as indicated on your payment coupon)
     
  • chevron_rightWhen do I have to submit an ARC application?
    When you decide to change the exterior of your home, whether it is to the house itself or the landscaping. 
     
    Some examples:
     
    • Changing the color of your house, including but not limited the exterior doors, siding, trim, shutters, etc.
    • Changing roof material (example, different design and/or color of the shingles)
    • Additions to the home
    • Fencing
    • Construction of outside kitchens
    • Installing additional trees
    • Removing trees
    • Extending planting beds
    • Adding planting beds
    • Adding landscape borders
    • Painting driveways/sidewalks
    • Adding decorations to the exterior of the house or landscaping
    • Installing satellite dish
    • Installation of a storm door
    • Installing hurricane shutters
    • Etc.
    The above are some examples.  Please refer to the ARC Guidelines.  If you are not sure, please contact Waccamaw Management for further guidance.
     
    Where can I find an ARC application and the ARC guidelines?  These documents are on your website under the icon “Tuscany Governing Documents”. 
     
    Helpful tips when submitting your ARC application:
     
    --You can never provide too much information!
    --Be sure to include a copy of your lot plat, denoting the location of the exterior modification
    --Include pictures
    --If the modification is an addition to the home, include the drawings from your contractor
    --If the modification is a fence, be sure to denote on the lot plat the location,  and include the size and a picture  of the desired fence style, gate and color
    --If you are changing the color of your home, include a sample of the color
    --If you are installing a storm door, include a picture of the door
     
    Again, if you have any questions, please feel free to contact Waccamaw Management at info@waccamawmanagement.com.
     
  • chevron_rightWhere do I find the Drainage Issue Report Form
    The form is located under Tuscany Master Documents under the Transition Tab.